International Cargo, Freight Forwarding & Logistic Services In Dubai, UAE

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Best Customs Clearing Agent in Dubai

UAE-based City Moon Cargo LLC is a top logistics and cargo company. Air/Sea Cargo, Moving and Packing, Freight Forwarding, and Custom Clearance have been our services since foundation

Customs Clearance Agent in Dubai

At City Moon Cargo LLC, we pride ourselves on being recognized as a Top Customs Clearance Agent in Dubai, offering specialized custom freight clearance and brokerage services across the UAE.

With a strong presence in Dubai, Sharjah, and Abu Dhabi, we provide a wide range of services to simplify import and export customs clearances. Backed by our deep knowledge of ever-evolving customs regulations and years of industry expertise, we ensure smooth and efficient clearance for shipments arriving by sea, air, or land.

Whether it’s a small consignment or a complex logistics project, we handle it with the same level of dedication and precision. Our team is highly experienced and understands the challenges and dynamic needs of today’s business environment. From handling documentation to managing the entire customs clearance process, we aim to reduce your hassle and save your time.

With the right set of documents, our in-house customs clearance department ensures a cost-effective, end-to-end solution for importing or exporting goods. Whether it’s commercial cargo or personal shipments, we’re equipped to manage everything efficiently.

Leveraging over four decades of experience, we also offer integrated support through UAE Customs’ Electronic Data Interchange (EDI) system. This enables fast and secure data submission, streamlining the entire import-export process for our clients.

If you’re looking for a trusted and top-rated customs broker in Dubai, City Moon Cargo is your go-to partner. We are committed to delivering fast, reliable, and professional customs clearance services that keep your cargo moving without delays.

Key Features

• Customs broker license with over 14 year’s experience.
• We offer private customs bonded warehousing / Bond facility/Duty Drawbacks.
• All type of approval like CID/DCCA
• AMS & ISF filing
• Knowledgeable staff conversant in all types of customs procedures.
• Direct EDI link to Customs House
• Collection of documentation and obtaining necessary permits and licenses required for the importation or exportation of commercial goods and household effects.
• Obtaining relative permits from different organizations such as Port Health, Trade Department, Transport Malta, CITES, Veterinarian and Heritage Malta, prior to presentation of customs documents.
• Same day customs clearance for industrial goods and duty exception.
• Consulting with clients on duty and other customs regulations prior to importation or exportation of goods.
• Providing a dedicated runner service to collect and deliver documents from third parties for our client’s customs needs.
• Dedicated customs presence in airport and all local ports to clear documents and goods in a reliable and efficient way 24/7.
• Tran shipments, OSR’s, Temporary Importations, Ata Carnet, Processing of Certificate of Origins with Chamber of Commerce.

How We Make Customs Clearance Easy

1

Consultation & Pre-Clearance Advice

We guide you on duties, regulations, and required documentation before your goods arrive.

2

Document Collection & Verification

We collect, prepare, and submit all necessary papers for smooth clearance.

3

Customs Processing

We liaise directly with customs authorities for swift approvals.

4

Final Delivery

Your goods are released and delivered to your location without unnecessary delays.

If you are interested in Customs freight clearing services & Custom brokerage services in Dubai & Across UAE or would like information about any of our additional freight forwarding & cargo services, feel free to contact us directly. We are happy to serve by phone at
HOTLINE 800 – CITY MOON (800 – 2489 6666) / Call or WhatsAPP: +971 50 5531185 or email at sales@citymooncargo.com

Frequently Asked Questions (FAQs)

Why is customs clearance important in Dubai and the UAE?

Customs clearance is essential to avoid shipment delays, penalties, or confiscation. Dubai and UAE ports are highly regulated, and proper clearance ensures your cargo moves smoothly through customs without any issues.

What types of shipments can City Moon Cargo clear through customs?

We handle all types of shipments—commercial, industrial, and personal—via air, sea, and land. Whether it’s small packages or large industrial equipment, we ensure timely and compliant customs clearance.

What is customs clearance?

Customs clearance is the process of preparing and submitting documents required to move goods in and out of the UAE. It ensures that shipments comply with all customs regulations, duties, and taxes before they are released for delivery.

How long does the customs clearance process take?

In most cases, we provide same-day customs clearance for industrial goods and duty-exempt shipments. Clearance time may vary depending on shipment type and required government approvals.

Do you handle documentation and permits for import/export?

Yes, we manage end-to-end documentation including permits from Port Health, CITES, Transport Authorities, Veterinarian & Trade Departments, and Heritage Malta where required.

What areas do you serve within the UAE?

We offer full coverage across Dubai, Sharjah, Abu Dhabi, and all UAE ports and airports, with a 24/7 presence to facilitate fast customs clearance.

Can you help with customs clearance for temporary imports or exhibitions?

Absolutely. We process temporary importation, transshipments, OSRs, and ATA Carnet documentation for exhibitions and short-term equipment imports.

Is your system linked with UAE Customs?

Yes, our EDI (Electronic Data Interchange) system is directly linked to UAE Customs, ensuring real-time, efficient, and paperless submissions for all import/export documentation.

What is bonded warehousing and do you offer it?

Bonded warehousing allows goods to be stored without immediate payment of duty. Yes, we provide private bonded warehousing and help with duty drawbacks and customs duty deferment options.

Do you assist with customs clearance for vehicles or cars?

Yes. We specialize in Ro‑Ro shipping and customs clearance for cars, including documentation, port clearance, and delivery to your destination within the UAE or globally.

Can you help with US filing requirements like AMS or ISF?

Yes, we provide AMS (Automated Manifest System) and ISF (Importer Security Filing) services for shipments headed to or coming from the USA.

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